K-FORM Pilates Terms and Conditions

Effective Date: 30/09/2024

Welcome to K-FORM Pilates. These Terms and Conditions ("Terms") govern your use of our website, services, and facilities. By accessing or using any of our services, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Services

K-FORM Pilates provides fitness services, including but not limited to Pilates classes, private training sessions, and workshops. These services may be delivered in-studio or through online platforms.

2. Eligibility

To participate in any of our classes or services, you must be at least 18 years old, or have parental consent if under 18. You are required to provide accurate and up-to-date personal information during registration.

3. Bookings and Cancellations

• Class Bookings: Class reservations are required and can be made through our website or mobile. Spaces are limited and available on a first-come, first-served basis.

• Cancellation Policy: We require at least 24 hours notice for class cancellations. Failure to cancel within this window may result in a late cancellation fee or forfeiture of the class. For private sessions, a 24-hour notice is required to avoid a cancellation fee.

4. Payment

• Pricing: All prices are listed on our website and may be subject to change without prior notice. Prices may vary for different types of services such as group classes, private sessions, and workshops.

• Payment Methods: We accept major credit/debit cards and online payment methods through our secure platform.

5. Memberships and Packages

• Membership Plans: We offer various membership plans, each with its own terms, fees, and benefits. Memberships may be purchased for different durations (e.g., monthly, quarterly, or annually) and are subject to automatic renewal unless canceled.

• Package Expiry: Class packages (e.g. 10-class pass) have specific expiration dates. Please refer to the package details for expiry periods. Unused classes within a package will expire and cannot be carried over.

6. Health and Safety

By attending any class or session at K-FORM Pilates, you confirm that you are in good health and capable of participating in physical activity. It is your responsibility to inform the instructor of any injuries, health conditions, or limitations that may affect your ability to participate. K-FORM Pilates is not liable for any injury sustained during a class or session, and you acknowledge the inherent risks associated with physical fitness activities.

7. Studio Etiquette

• Arrive on time to ensure a smooth class experience. Latecomers may not be allowed to join a class if it disrupts the session.

• Please wear appropriate workout attire and bring your own water bottle.

• Clean the equipment after use and return it to its designated area.

• Mobile phones should be silenced during class.

8. Limitation of Liability

K-FORM Pilates is not responsible for any loss, damage, or theft of personal property while using our facilities. Participation in any class, session, or activity is done at your own risk, and we are not liable for any injuries, accidents, or adverse effects experienced during or after class participation.

9. Personal Data and Privacy

Your privacy is important to us. We collect, store, and process your personal information in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your personal information for the purposes of class bookings, payment processing, and communication.

10. Changes to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our services, including classes, schedules, or pricing, at any time without prior notice. We may also amend these Terms from time to time. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us at:

13. Cancellation & Refund Policy

We understand that unavoidable and exceptional circumstances occur from time to time and fees may be waived in these instances upon request and at our discretion.

Cancellations made more than 12 hours before class will result in no penalty, class credit will be returned.

Cancellations and No-Shows made less than 12 hours before class will result in a forfeit of the class.

Cancellations are non refundable, class credits will be issued if cancelling before 12 hour period.

** Private bookings require payment at least 24 hours prior to booking time. Failure to pay prior to 24 hour booking time will mean booking is not confirmed. Private sessions / private group bookings can be cancelled up to 24 hours prior, cancellation after will result in 100% cancellation fee.

K-FORM Pilates
Email: miss_devla@hotmail.com
Phone: 0481203442
Address: 51 macrossan street Port Douglas 4877 (entry on Warner St, crn Owen Street)

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.